Directive #2 has been revised, and Ontario optometrists can now begin seeing patients for non-urgent care. We will be following the requirements from the Ministry of Health, under guidance of the College of Optometrists of Ontario. These guidelines are designed to protect the public and ensure we are providing the safest care possible.

Here’s what to expect:

What has changed?

• Patients will be asked if they are ill or have COVID-19 symptoms when booking appointments, and likely when they arrive at the office.
• Patients will be asked to make appointments, rather than come for walk-in care, and will be asked to come at the appointment time (not early or late). This will help ensure the waiting room has the fewest number of people at any one time.
• When you schedule an appointment, your optometrist will ask you to bring your own mask. If you do not have a mask, they may be able to provide one (for a fee), or may have to reschedule your appointment.
• A hand sanitizing station will be available at the office entrance. You will be required to sanitize your hands when you enter the office.
• Optometrists and staff that you interact with will be wearing personal protective equipment (like masks or other shields) that covers their mouth, nose, and eyes.
• Optometrists may perform different tests and procedures than in the past, choosing to do only those that are needed in the moment and waiting to perform others until a later time.

What if I need to have an eye exam to renew my driver’s licence?
The Government of Ontario has extended the time your driver’s licence is valid. If your licence is expiring soon, you do not need to renew it until the government has resumed these services.