Eye Exams in Whitby – OPEN NOW

Whitby Vision Care is now open as of June 3rd for comprehensive eye exams, ocular health exams, contact lens assessments, police vision tests, RCMP vision assessments, and glasses and eyewear shopping!

We will continue to provide tele-optometry for those unable to come to the clinic.

Our office will look a little different, as we are taking extra precautions for everyone’s health and safety. Here is what you can expect when you come in:

  • We will ask screening questions before you come in, and on arrival
  • We will take your temperature with a non-contact thermometer before entering the office
  • We have installed plexiglass shields at the front desk, as well as extra shields on examining equipment, imaging machines, and glasses measurement tools.
  • Our protocol for routine sanitation after each visit has been increased.
  • All frames will be sanitized after contact before being returned to the display.
  • All of our team members will be wearing a mask and face shield.
  • We have significantly reduced the number of patients permitted in the office at a time, to allow for physical distancing

We have a few things to ask from you to help us maintain the health and safety of the community.

  • Please wear a face mask at all times in the office. If you do not bring one, they will be available for purchase
  • Come alone to your appointment, unless assistance is required
  • Sanitize your hands before entering the office
  • Call us for an appointment before presenting to the office (even for picking up glasses or adjustments). Entrance to the office is by appointment only

If you have any of the following:

  • Fever
  • New cough
  • Worsening chronic cough
  • Shortness of breath
  • Difficulty breathing
  • Pink eye
  • Sore throat
  • Decreased sense of smell or taste
  • Chills
  • Unexplained fatigue
  • Diarrhea, or abdominal pain
  • Runny nose without known cause
  • Any close contact with someone that has been outside of Ontario in the last 14 days
  • Any close contact with someone with acute respiratory illness
  • Confirmed COViD-19
  • Any close contact with anyone who has COViD-19

We can discuss the option of a tele-optometry assessment.

Things look a little different, but we are happy to still be able to provide you with the service you trust from us! We have new temporary office hours, so please Call us for an appointment!

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Red Eye Emergency

What to do if you have a red eye?
Give us a call 905-666-4848 if you have any of these:
– you got chemicals in your eye
– you’re in pain or are having trouble seeing
– you’re unable to move your eye
– you’re sensitive to light
– your eye is producing a lot of mucus or pus
– you have any other symptoms of an illness, like fever or cough (you may need to seek care elsewhere, but we will help direct you)

If it’s more mild, it may be due to dryness, allergies, or a mild viral eye infection, among other things. A viral eye infection is like the common cold, you have to let it heal on its own. Here are some things you can try at home:
1. Use lubricating drops (artificial tears) 4-6 times per day
2. Don’t use red-eye reducing drops, like Visine.
3. If you wear contacts, STOP wearing them
4. Remove any eye makeup
5. Wash your hands often.
6. Avoid spreading the infection by washing your hands often, washing your towels and pillowcases often, and not sharing them.
7. If they feel itchy, you may try over-the-counter anti-allergy drops or medication
8. Try cool compresses on your closed eyes, or try placing the lubricating drops in the fridge before you instill them – the coolness can help relieve itching

If it gets worse or you develop any problems listed above, you may call the office or contact me via the online form

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Limited Services Available During COVID-19 Pandemic

Running low on your contacts? Please call us and we can arrange for your supply to be shipped to your house!

For any eye-related emergencies, you may leave us a message at (905) 666-4848 or email info@drclaudialee.com. Please do not go to the ER

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Digital Eyestrain While Social Distancing

These days, both kids and adults are probably going to be getting a lot more screen time. That’s ok – do what you need to stay sane! But remember the 20/20/20 rule to reduce eye strain. Look far away, out a window if possible, to relax your eyes…. before you come back at what you were doing

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